Information packs were posted to all members on Monday 23 March, although we are aware that some of you may not have received yours yet. They are on their way to you but as the Royal Mail is struggling with double the level of absentees because of the Coronavirus, many places are experiencing delay in delivering packages that are larger than a normal envelope. This is why some of you will have received your introduction letter from WPS Advisory Ltd but not your packs. Please be assured that this does not mean they have been mis-directed or lost.

At present, the financial advice on offer is not affected by the Coronavirus. Please ‘phone WPSA if you would like a conversation about your pension options – even if you haven’t received the hard copy of your pack yet.


Not received your pack yet?

Help and Information


Contact Mercer if you'd like a retirement quote, transfer quote or you want to make changes to your personal details or have queries about investments or your options when you come to take your benefits.

If you're a pensioner

Contact Mercer if you have any queries about your pension payments or queries about your pension increases.

Mitchells & Butlers Pension Department

Contact the Pension Manager if you have any queries relating to your employment with Mitchells & Butlers and how it affects your pension benefits.